Overview What's included Arranging care Why choose us Client stories Costs Comparing agencies CQC FAQs
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Your care consultation
Meet your local care manager to discuss your needs and preferences in detail during your free care consultation.
Outstanding care at home
Meet your carefully matched professional carers who will provide you with high-quality care.
Speak to our team
Our dedicated client services team can answer all of your important care questions.
We understand just how important it is to be able to trust the people who care for you or your loved one. To find out how we can support you or a loved one, please follow our three simple steps:
To guarantee the quality of our care, we're inspected and regulated by the Care Quality Commission in England and Care Inspectorate in Scotland, who are independent governing authorities. This means you can trust that our services meet the highest industry standards. Here's a comparison of regulated vs. unregulated care:
How do we compare to unregulated care agencies?
How do I arrange care?
The Good Care Group © 2025. All Rights Reserved.
Contact the team today
The top 3% of live-in care providers in England
We're one of the only live-in care providers to achieve an 'Outstanding' rating in all five measures set out by the CQC.
Excellent
Costs of live-in care
One-to-one care
One-to-one live-in care at home provides personalised, 24/7 support, enabling individuals to maintain their independence in the comfort of their own homes.
£242 per day
From
Care provided in the comfort of your home
Dedicated carer matched to you
Maintain lifestyle and regular routine
What does live-in care include?
Live-in carers provide personalised support tailored to your unique needs. From companionship to personal care, our professional carers are dedicated to enhancing your well-being. Here are some common tasks they can assist with:
Regulated by the CQC
Recruit, manage and train carers
Regular care available if your carer in unwell or breaks need to be covered
All-inclusive price
Registered managers to support you and your carers, as well as access to other internal care experts
Fully-vetted and approved carers
Independent inspections conducted by a regulatory body
Unregulated care agencies
UCA
For over 10 years, we've been delivering exceptional home care services to individuals and their families across England and Scotland. Our award-winning service empowers people to maintain their independence and quality of life within the familiar comfort of their own homes.
Why choose The Good Care Group?
5-star care
We are rated 'Outstanding' by the CQC in England and 'Excellent' by the Care Inspectorate in Scotland.
Regulated service
Unlike some care agencies, we're monitored and regulated by the governing body for care. This ensures we maintain the highest standards of care.
Dementia care experts
Our team, including Admiral Nurse Dr. Jane Pritchard, provides specialised care and support for individuals with dementia.
Carer matching
Your regular carers will be carefully chosen to match your specific needs and preferences, ensuring a personalised and consistent care experience.
The Good Care Group
TGCG
What is live-in care?
Live-in care provides continuous support within the familiar surroundings of your own home. A dedicated, professionally trained carer stays with you or your loved one at home, offering personalised assistance and companionship.
Whether you require short-term respite care or long-term support, we offer flexible solutions to meet your needs.
Here is why you should choose live-in care at The Good Care Group:
Care provided in the comfort of your home
Flexible one-to-one care depending on your needs
Carefully matched carers based on their skills and experience
Complex care support for a range of conditions
FAQs
Personal care
This includes task-oriented care, such as bathing, dressing and continence support, as well as self-esteem care – including nail and hair grooming.
Companionship
Our carers are matched to your values and interests so that you’re supported with emotional and psychological needs.
Managing medications
Professional carers use an electronic system for proactive medication management, which is closely monitored by care managers.
Meal preparation
Your carer will plan and cook meals according to your choice, preferences and nutritional needs, all served at a time that suits you.
Pet care
Carers will happily support looking after your pet, including dog walking, cleaning their homes and providing regular food and love.
Community trips
Staying connected to your community is great for your well-being, which is why our carers will support you to access activities you enjoy.
Complex care
Supported by our in-house specialist nurse, our care includes delegated health care tasks for those with complex health needs.
Domestic tasks
Light housework, watering your plants and taking the bins out – keeping your house to the standards of cleanliness and tidiness you always have.
Mobility support
Ensuring safe mobility in and around your home, including assistance with mobility aids and avoiding slips, trips and fall hazards.
Let our clients do the talking
Care without compromise
The Good Care Group is rated as ‘Outstanding’ by the Care Quality Commission in England and ‘Excellent’ by the Care Inspectorate in Scotland
Head Office
The Good Care Group, 120 Leman Street,
London E1 8EU
Where to find us
Scotland Office
The Good Care Group Scotland, Roland House, 10 Cliftonhall Road, Newbridge, Midlothian EH28 8PJ
TGCG = The Good Care Group
UCA = Unregulated Care Agencies
Outstanding live-in care at home
The Good Care Group continually achieves the best possible inspection ratings from the Care Quality Commission (CQC) in England.
We are also rated ‘Excellent (6)’ for the Quality of Care and Support and ‘Very Good (5)’ for our Quality of Staffing by the Scottish Care Inspectorate.
The Good Care Group is a fully managed and regulated home care provider.
CQC is the independent regulator of health and adult social care in England.
Couples care
Couples care at home allows loved ones to age together in the comfort of their own home, surrounded by cherished memories.
£64 per person/day
Extra
Stay together at home for longer
More cost effective than care homes
See family and friends at any time
Why has the CQC rated us so highly?
Our exceptional quality of care has earned us an ‘Outstanding’ rating from the Care Quality Commission (CQC) in all five measures in England, which include safe, effective, caring, responsive and well-led. We are one of less than 3% of home care providers to receive this rating which gives you peace of mind when placing your trust in us.
Proactive care
We take proactive stapes to prevent hospitalisations. Using urinalysis kits to rule out UTIs, our clients are 2.5x less likely to be hospitalised.
Respecting clients wishes
83% of our clients enabled to pass away peacefully at home in line with their preference, compared to 19% of 75+ population.
Comprehensive care plans
Clients are far less likely to experience hospitalisations due to incidents with our care, and the rate of hospital discharge is increased.
How we achieve this
I had confidence that The Good Care Group would find a good carer match for mum. Unlike some care agencies, The Good Care Group visit a potential client to assess needs and tries hard to find a good match the first time round. We were so lucky that a carer was allocated to mum’s care. She was kind, caring, experienced and had so many interests in common with mum.
Dawn
Safe
This evaluates how customers are protected from avoidable harm and abuse.
From managing your medication needs, assessing risks in the home, knowing how to deal with emergencies, and employing the right carers, we set out comprehensive care plans so that nothing is left to chance.
Effective
This assesses how care promotes a good quality of life for clients.
We annually review measurable health outcomes, including reducing hospital admissions and training carers to use UTI kits, to enable clients to continue living in their own homes for longer.
Caring
This assesses whether care providers are kind, compassionate, and supportive towards clients.
We have immense respect for our clients, and will only employ carers if they demonstrate they are genuinely kind and caring. Only 2% of those who apply get through our recruitment process to become one of our carers.
Responsive
This assesses whether the service responds appropriately to people’s needs.
Our care is tailored to each individual's specific needs, and we do everything we can to ensure they can continue to live independently with a care plan that fits around their own life personal goals.
Well led
This evaluates how well the service is managed and led, and whether high-quality care is promoted.
We continue to deliver the highest quality of care by ensuring that we are set up to do this. Led by small regional teams, our carers are directly employed, fully managed and are trained beyond industry standards to support complex medical conditions.